Churn KPI
/internal/churn-kpi shows predictive churn data for the active workspace.
You’ll see:
- Average churn probability across all scored users.
- At-risk count — users in the High + Critical buckets.
- Distribution bar chart by risk band (Low / Medium / High / Critical).
- 7-day trend sparkline showing the direction of average churn.
- Top 10 at-risk users — sorted by score; click into a user to see their event timeline (Users).
Scores are computed by a nightly job. If no scores have been generated yet (e.g. brand-new workspace), the page tells you so.